We all love our annual vacation but there are those that never go too far from home and then you find the adventurous types that will travel the world. No matter what your interest is with travel, there are always travel sites to help you out (see teletext holiday flights). Many people use the internet now to plan even complex travel plans, never seeing a travel agent. The days of waiting for a travel agent to become available to book your annual vacation are over, because there isn’t any waiting online.
There is obviously a great deal of trust required to use the internet this way as often the companies you deal with have never been anything else but an internet based business. I much prefer to deal with someone I can see and touch, that‘s why I still use my travel agent and I also know they have a real office that I can visit. A travel agent will also fully expect changes to be made during the booking process and can be more flexible in their approach including when there are problems. The more maddening problem with travel sites arranged vacation is when there is a complaint about some aspect of it; this is the part that lets the whole system down as talking to a human being is not easy, and if you do actually manage to speak to someone, do have any idea where they are?
The difficulty comes with the aspect of trust and speaking to someone on a phone, who knows where, does not instill confidence. It is this fear of the problems that can occur and if they do happen it is too late that prevents me from being more trusting in the way that I trust my travel agent. A best friend of mine only books her vacations on travel sites and often she’ll book a last minute vacation that a travel site is offering which is one huge advantage of using a travel site. She is good at this and saves hundreds of dollars of the proper price and has always had a good vacation.
It would be nice to do this but my career does not allow for impulsive travel arrangements. Other savings to be made using travel sites are the costs of other day trips or tours that are not part of the main vacation. There are many advantages to using a travel site to book your travel or even do your research and I do use websites when researching where I would like to travel to, and for getting my facts together. It may not be fair on my travel agent but at least I know if something goes wrong, I will have someone to complain to on my return.